You have a right to control your privacy, and RAMCO respects this right. It is important for RAMCO to help you in using these rights, therefore, we provide the below information.
The processing of your personal data
The processing of your personal data is performed by RAMCO LTD, registration number 40203081720, address Brivibas street 105-1, Riga, LV-1001, Latvia, as a controller.
We may process the following personal data about the following persons:
We process personal data of
Customer, Sender, and Receiver to provide a Service to the Customer, i.e., to accept shipments, receive payments, perform sorting and sending, implement customs procedures and delivering.
Personal data of participants of campaigns and competitions are processed for a purpose of implementing the campaigns and/or competitions.
Also, personal data of the persons who contact us with an aim to ask questions, solve issues, specify information etc. are subject to processing.
An objective of a customer satisfaction survey is to summarise the feedback and assess the satisfaction of a target group with the services provided by us; thus we are processing the data for this purpose. We use your feedback to develop our services.
We may use the contact information provided within the customer survey to send the required information to you and/or to solve an issue.
We use the data that are collected automatically when you visit the website of RAMCO to improve and adjust the website of RAMCO, identify and solve technical and security issues, make usage statistics and for other objectives in relation to the facilitation of our operation.
If you have agreed to receive updates, we use your contact information to send you offers, notifications, news, and other information that might be binding and interesting to you. You have a right to opt-out of receipt of such offers at any time.
We process your personal data for other objectives only after a previous consent is received. According to requirements of laws, RAMCO constantly maintains a detailed data processing register that determines the objectives and purposes of the processing of personal data, as well as a legal basis for each processing thereof.
We will forward your personal information only to:
For the provision of some RAMCO’s services, data processors outside the EU might be used (shipment deliveries outside the EU). In such cases and according to the effective provisions, it is required that the data processors ensure the necessary safety measures in order to provide controlled and safe data forwarding and processing; this is mainly implemented by requesting to sign standard agreement clauses set by the European Commission.
In all the cases, we transfer as small part of personal data as necessary to the third persons for achieving the legal aim of such data transfer. Furthermore, we cooperate only to the outsource partners who guarantee implementation of respective technical and organisational measures so that processing of your personal data would comply with the legal requirements and ensure protection of your rights.
Please note that contact information of a sender is visible to a receiver within the delivery service.
How long we keep your personal data
We keep the personal data for duration that is needed to reach the aim of data processing with regard to the requirements of law (such as a law on accounting) or for duration that is needed to protect our legal interests (e.g., for submitting claims or defend against the claims). We process the personal data that are provided according to a consent until recalling thereof.
How we protect your personal data
To protect your personal data, we implement respective organisational, technical, and physical safety measures.
However, taking into account the specific features of the service, we remind that the data provided in shipment inserts might be visible to the third persons as well.
You have all the rights set in regulation of personal data protection:
You may use your rights according to the applicable national laws and regulations and those of the EU.
Personal data in RAMCO homepage and cookies
What are cookies?
Cookies are small text files that are saved by a website on your computer or mobile device when you open the site.
The cookies are used to register the information on how you have used our website, for instance when was your last visit of www.RAMCO .lv and what type of information you were searching for. The text file can be read only by this website, therefore, this information is inaccessible by anyone else.
The website of RAMCO use the following cookies:
It is not mandatory to enable these cookies for the site to run; however, they ensure better browsing quality. These cookies can be deleted or blocked, however in this case certain options of the site might not work properly.
If a cookie is important for provision of the service that the user has clearly requested, your consent to use the cookie is not required.
The information in relation to the cookies are not used for personal identification of you, and the data about your navigation is under our control. They are not disclosed to the third persons.
The website of RAMCO uses also Google Analytics, a network analysis service provided by “Google, Inc” (“Google”). The information which is generated by this cookie about your use of this site (including your IP address) will be sent to “Google” servers and stored thereon. “Google” will use this information to assess your use of the site, collect notifications about site activities to site managers, provide other services in relation to the site activities and use of internet. “Google” may send this information to the third persons, when needed within the framework of law or to the extent the third persons process these data on behalf of “Google”. “Google” will never associate your IP address with other data hold by Google. By using our site, you authorise “Google” to process data related to you. More information about “Google Analytics” cookies is available by clicking here.
How can the cookies be controlled and how to stop receipt thereof
You can control the cookies as desired. You can change cookies’ setting and delete the cookies by using the settings of a web browser (Internet Explorer, Firefox, Chrome, etc.):
Internet Explorer: http://support.microsoft.com/kb/278835
You can delete all cookies on your computer, and majority of browsers can be set up for blocking the cookies’ placement on a computer. However, in this case you will need to manually adjust some settings every time when you visit the site and it is possible that some services and functions fail to run.
Providing privacy in recruitment
When you apply for a vacancy at RAMCO, we process the personal data you provide (including the data provided in the attached CV, cover letter, interviews, etc.) to assess your conformity to a relevant position, implement selection procedures and, depending on a situation, to offer a job or apprenticeship.
To be able to assess your conformity to the position, we may contact your education institution and/or previous employers in order to find out your qualification, skills, and professional characteristics. In addition, we would be happy to receive information from your current employer, if any, but this is possible only by your consent. If you agree, inform us thereon when submitting application documents or approve this during a face-to-face meeting.
Who will be able to access your information
We acknowledge that we store your data in a safe and confidential manner.
Your data will only be accessible to RAMCO personnel that is responsible for personnel selection, as well as to managers of the divisions that have been commissioned to select the personnel.
IT division of RAMCO may access your data by maintaining computer software only to the extent necessary for provision of appropriate operation of the software.
The data submitted by you will neither be used in any other context nor disclosed to other persons.
What is the retention period of your information
If you don’t receive a job or apprenticeship offer after applying for a job, your personal data will be stored and processed one year after the date of receipt thereof for future personnel selection.
If you are selected and sign a contract with RAMCO, we will store the selection data according to the term and procedure under which RAMCO processes its personnel data; you will receive the relevant information upon starting the job for the company.
What are your rights
You have a right to access your personal data that are processed by us, to rectify, supplement, or update them by sending an e-mail to email@example.com. You may also use this e-mail address to restrict your data processing having a legal basis thereof.
You have a right to object to further processing of your personal data for the purpose of personnel selection and request deletion of your data by sending a request to firstname.lastname@example.org.
Contact information and request handling
The request will be answered in 30 (thirty) days from the moment of receipt thereof. This term may be prolonged if your request is complicated or you have submitted several requests (in such cases, we will inform you about delayed response).
However, if you believe we process the personal data failing to comply with requirements of laws and regulations, you can submit a complaint to the monitoring institution, Data State Inspectorate. More information is available here: www.dvi.gov.lv.